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About Us

About Us

info@stardust-memorials.com
(888) 872-0228 (Toll Free)

Our Company & Facilities

Engraving Machine
Receiving Department
Shipping Department

Stardust Memorials is the USA's leading online cremation urn store. We're dedicated to helping people find the right cremation urn or memorial product to hold the ashes of a treasured loved one. We offer an unparalleled selection of cremation urns and cremation jewelry. Our choices are beautiful, made with care, popular with today’s families, and, whenever possible, often options for personalization.

We know a cremation urn is a purchase no one wants to make, so the Stardust Memorials' team has a shared commitment to being as helpful as possible. To us, being helpful means: an easy to use website, urns that we would recommend to our family members and friends, lots of images and information about every product, quick tips and guides, and of course a friendly, caring customer service team that is available seven days a week.

Stardust Memorials is a family-owned company based in Traverse City, Michigan. It was founded in 2010. In 2015, Stardust Memorials was named a Michigan Top 50 Companies to Watch. In 2016, Stardust Memorials was selected by INC magazine as one of the INC 500 -- a list of the top 500 fastest-growing private companies in the United States.

Our Staff

Marcy
Marcy (Owner, International Purchasing Supervisor, Marketing) is responsible for international purchasing as well as web site development and marketing for Stardust Memorials. She has over two decades of experience in marketing and communications. Marcy holds a M.A. in library science from Wayne State University. Marcy is an active volunteer and is rarely without a book on hand.

Jordan
Jordan (Owner, Accounting & Metrics, Strategic Leadership) is an entrepreneur, educator, and Executive Vice-President of eFulfillment Service, Inc. He holds degrees from Albion College, Michigan State University, and the University of Missouri-Columbia. He enjoys spending time with his family, fly fishing, guitar, and traveling to sunny spots in the wintertime.

Deb
Deb (Engraving Supervisor, Customer Service, Order Management) has a background in the funeral industry designing head stones and enjoys her many roles at Stardust Memorials. In her spare time, Deb enjoys being active outdoors, live theater performances, backgammon, baking, reading a good mystery novel, and travel.

HannahHannah (Warehouse and Inventory Supervisor, Customer Service, Shipping) grew up in Fowlerville, Michigan. After earning her Bachelor’s Degree in Mortuary Science from Wayne State University, she moved to the Traverse City area and worked as a funeral director for two years. She enjoys spending time decorating her home, cooking, and finding DIY projects to keep her hands busy.
Dagny
Dagny (Customer Service Supervisor, Shipping) holds a Bachelor's degree in Business Administration and has spent most of her career working in the non-profit sector. Her love for helping others brought her to Stardust Memorials and into the role of Customer Service Supervisor. In her spare time, Dagny enjoys beekeeping, cooking, wine tasting, and kayaking in beautiful northern Michigan.
MarjorieMarjorie (Domestic Purchasing Supervisor, Product Photographer) has spent much of her career working in business and customer service, along with several years as a bicycle tour guide. She enjoys stand up paddle boarding, golf, cross country skiing, and most of all, spending time with her family.
JulieJulie (Shipping, Order Processing) holds a Bachelor's degree in Business Education and has spent most of her career working to organize her family's (husband and three sons) busy schedule. Her attention to detail, organizational skills and love for helping others brought her to Stardust Memorials Customer Service. In her spare time, Julie enjoys volunteering, scrapbooking, wine tasting, watching hockey (Go Wings), and outings with friends and family in beautiful northern Michigan.
TinaTina (Shipping, Order Processing, Customer Service) is an entrepreneur, artist, and volunteer. She enjoys traveling, watching movies and Britcoms with her family, and renovating their mid-century modern home that overlooks beautiful Grand Traverse Bay.
JenJennifer (Online Marketing Coordinator) grew up in Florida, but has lived in many different states with her Coast Guard spouse. With a Bachelor's Degree in Communications, she brings an array of marketing experience including video production, photography, marketing strategic planning and social media marketing. Jennifer is active in community theater and local film production.
TracyTracy (Keeper of Books) comes from sunny South Carolina but now calls Traverse City her home. Tracy also owns an online toy store but enjoys helping other businesses with bookkeeping tasks. When Tracy is not working, she can be found with her family, kayaking, boating, and tending to her chickens!
LisaLisa (Product Writer & Coordinator) has a business management background with over twenty years experience in the retail and manufacturing sectors. When not working, Lisa enjoys family time discussing the zombie apocalypse, making soup, a good movie, and the occasional trip to a city with a great art museum or two.
JamieJamie (Shipping, Order Processing, Customer Service) grew up on a ranch in Wyoming and has a background teaching science. Jamie, along with her husband, also owns a local food production company. In her free time, Jamie enjoys crafting, reading, movies, and playing games with her family.
Shari
Shari (Engraving, Customer Service, Purchasing, Shipping) Working with the wonderful team at Stardust has been the highlight of her 15 year retail career. Outside of work, Shari enjoys playing bocce ball, darts, and stand up paddle-boarding. Shari is also an active blood donor and has earned her 2 gallon pin.
Sue
Sue (Engraving, Shipping) has spent the last 15 years in the medical field, mainly scheduling surgeries. After deciding to retire to spend more time with her grandchildren, she left the medical field. Still wanting to work part time, she was thrilled to find a perfect fit with the Stardust Memorials team. She also likes to walk in the woods, go camping, and work in her flower and vegetable garden.
KatelynKatelyn (Graphic Design) grew up in Queensland, Australia and moved to the USA several years ago. Prior to living in the United States, she worked as an office manager and freelance graphic designer. Katelyn has studied Journalism and Computer Science both in the US and Australia. In her spare time she enjoys reading, cooking, online gaming, and cheering on the Denver Broncos!
Finn
Finn (Napping, Eating Treats) is the company golden retriever who often comes to work to lay around the offices and entertain the staff with his antics. He has a special fondness for getting his ears scratched, sunny spots, and for anything with peanut butter on it.


Our Community

Adjoining the Sleeping Bear National Lakeshore, Traverse City is Michigan's premiere resort community and the hub of Northern Michigan's commercial life. The region is famous for agriculture (Traverse City is known at the Cherry Capital of the World), but is also home to a wide range of companies including OneUpWeb, Hagerty Insurance, Britten Banners, eFulfillment Service, Interlochen Center for the Arts, Cherry Republic, Graceland Fruit, and Village Press.

Traverse City