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Our Company & Facilities

Engraving Machine
Receiving Department
Shipping Department

Stardust Memorials is the USA's leading online cremation urn store. We're dedicated to helping people find the right cremation urn or memorial product to hold the ashes of a treasured loved one. We offer an unparalleled selection of cremation urns and cremation jewelry. Our choices are beautiful, made with care, popular with today’s families, and, whenever possible, often options for personalization.

We know a cremation urn is a purchase no one wants to make, so the Stardust Memorials' team has a shared commitment to being as helpful as possible. To us, being helpful means: an easy to use website, urns that we would recommend to our family members and friends, lots of images and information about every product, quick tips and guides, and of course a friendly, caring customer service team that is available seven days a week.

Stardust Memorials is a family-owned company based in Traverse City, Michigan. It was founded in 2010. In 2015, Stardust Memorials was named a Michigan Top 50 Companies to Watch. In 2016, Stardust Memorials was selected by INC magazine as one of the INC 500 -- a list of the top 500 fastest-growing private companies in the United States.

Our Staff

Marcy (Owner, Purchasing, Marketing) is responsible for overseeing purchasing, as well as web site development and marketing for Stardust Memorials. She has over two decades of experience in marketing and communications. Marcy holds a M.A. in library science from Wayne State University. Marcy is an active volunteer and is rarely without a book on hand.

Jordan (Owner, Accounting & Metrics, Strategic Leadership) is an entrepreneur, educator, and Executive Vice-President of eFulfillment Service, Inc. He holds degrees from Albion College, Michigan State University, and the University of Missouri-Columbia. He enjoys spending time with his family, fly fishing, golf, guitar, and traveling to sunny spots in the wintertime.

Deb (Engraving Supervisor, Customer Service, Order Processing) has a background in the funeral industry designing head stones and enjoys her many roles at Stardust Memorials. In her spare time, Deb enjoys being active outdoors, live theater performances, backgammon, baking, reading a good mystery novel, and travel.

Dagny (Customer Service Supervisor, Order Processing) holds a Bachelor's degree in Business Administration and has spent most of her career working in the non-profit sector. Her love for helping others brought her to Stardust Memorials and into the role of Customer Service Supervisor. In her spare time, Dagny enjoys beekeeping, cooking, wine tasting, and kayaking in beautiful northern Michigan.
MarjorieMarjorie (Domestic Purchasing Supervisor, Product Photographer) has spent much of her career working in business and customer service, along with several years as a bicycle tour guide. She enjoys stand up paddle boarding, golf, cross country skiing, and most of all, spending time with her family.
JulieJulie (Order Processing) holds a Bachelor's degree in Business Education and has spent most of her career working to organize her family's (husband and three sons) busy schedule. Her attention to detail, organizational skills and love for helping others brought her to Stardust Memorials Customer Service. In her spare time, Julie enjoys volunteering, scrapbooking, wine tasting, watching hockey (Go Wings), and outings with friends and family in beautiful northern Michigan.
TinaTina (Operations Supervisor) is an entrepreneur, artist, and volunteer. She enjoys traveling, watching movies and Britcoms with her family, and renovating their mid-century modern home that overlooks beautiful Grand Traverse Bay.
TracyTracy (Keeper of Books) comes from sunny South Carolina but now calls Traverse City her home. Tracy also owns an online toy store but enjoys helping other businesses with bookkeeping tasks. When Tracy is not working, she can be found with her family, kayaking, boating, and tending to her chickens!
Rachael (Product Management & International Purchasing Supervisor) is a Traverse City native with a B.S. in Healthcare Management. Her professional career includes time in the Marine Corps. Rachael serves as Treasurer of a local non-profit and enjoys photography, roller derby and cheering on the Michigan Wolverines.

ShariShari (Engraving, Customer Service, Purchasing, Shipping) Working with the wonderful team at Stardust has been the highlight of her 15-year retail career. Outside of work, Shari enjoys playing bocce ball, darts, and stand up paddle-boarding. Shari is also an active blood donor and has earned her 2-gallon pin.

KimKim (Warehouse Supervisor) began her career in banking and has most recently worked for the local school district. She loves being part of the amazing team at Stardust Memorials. Outside of work, Kim enjoys cooking, hiking, kayaking, and family game nights.
Marta (Director of Marketing and Business Development) has a background in start-ups and tech companies. She currently splits her time between Traverse City and Kyiv, Ukraine, and enjoys traveling and spending time with her friends and family.
SusanSusan (Customer Service, Order Processing) was born and raised in the Detroit Metropolitan area.  She moved up north in the 90's with her family to raise her children in Northern Michigan. She enjoys baking, sewing, selling her crafts and walking in the woods with her husband and two dogs.
RenieRenie (Customer Service, Order Processing) is new to the world of customer service and is enjoying helping families at Stardust Memorials. She loves activities that feed the imagination such as art, reading, video games, cooking, music and gazing out into the beautiful scenery of Northern Michigan.
(Engraving Assistant, Order Processing) comes from a career in customer service. She enjoys hiking, kayaking & spending time reading mystery novels on her deck overlooking Torch Lake. 

AndreaAndrea (Customer Service, Engraving, Order Processing) is an educator who works with vulnerable students at the local high school. She enjoys finding creative ways to problem solve and looks forward to helping you pick out the perfect product in memory of your loved one. In Andrea's free time she enjoys kayaking, fly fishing, hiking, crafting, and spending time with friends and family.

ChrisChris (Customer Service, Order Processing) is relatively new to the Northern Michigan area. She has years of experience in retail and eagerly anticipates assisting you with your order. She is the proud pet parent of two yellow lab littermates. When not working, Chris loves to feel Mother Nature's embrace in the waters of the Platte River.

Our Community

Adjoining the Sleeping Bear National Lakeshore, Traverse City is Michigan's premier resort community and the hub of Northern Michigan's commercial life. The region is famous for agriculture (Traverse City is known as the Cherry Capital of the World), but is also home to a wide range of companies including Hagerty Insurance, Munson Medical Center, Britten Banners, Northwestern Michigan College, eFulfillment Service, Quantum Sails, Clark Manufacturing, Salamander Technologies, Interlochen Center for the Arts, Cherry Republic, Shoreline Fruit, and Electro-Optics Technology, Inc.

Traverse City

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